Name
EV Customer Retention Initiatives
Date & Time
Wednesday, August 28, 2024, 2:45 PM - 4:00 PM
Chad Walker
Description

Retaining EV customers is critical for OEMs as a broader portion of UIO transitions to EV. This open-ended session will allow each OEM to share their retention initiatives and outcomes. What programs were tested? Which worked, which failed, and why? What hypotheses do OEMs have on how to better serve EV customers in the future?

Session Type
Breakout Session